Privacy Policy

How we protect and use your information

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Delivery address
  • Payment information (processed securely through SSLCommerz)
  • Order history and preferences

How We Use Your Information

  • Process and deliver your orders
  • Communicate with you about orders and promotions
  • Improve our services and customer experience
  • Comply with legal obligations

Data Protection

We implement appropriate security measures to protect your personal information. All payment transactions are processed through SSLCommerz with bank-level encryption.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We only share information with:

  • Payment processors (SSLCommerz) for transaction processing
  • Delivery services for order fulfillment
  • When required by law

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

Contact Us

Lily Floral Shop

Email: kamal@gmail.com

Phone: +8801815060988

Registered Address: [Your registered address from trade license]

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